INTERACT Technology

Getting started 5

• Download User Guides
• System Requirements
• myINTERACT Release Notes
• Download myINTERACT app
• Overview

User Guide 40

• Register
• Change Password
• Close an Asset
• Assign content from Tool Box
• 3D Touch menu (iOS)

See all 40 articles

Troubleshooting 14

• I forgot my password
• Error message: Invalid or expired login
• Important information for nextINTERACT Users
• Force Close of App
• Update App

See all 14 articles

Getting started 5

• Download Setup Guide
• Download User Guide
• System Requirements
• nextINTERACT Release Notes
• Download nextINTERACT App

User Guide 28

• Account Verification
• Apply app skin
• Check for updates and download Assets
• Remove Assets
• Library

See all 28 articles

Troubleshooting 11

• I forgot my password
• Error message: Invalid or expired login
• A video doesn’t play
• Error message: “This application contains confidential material. Please enter your authorization access code”.
• Force Close of App

See all 11 articles

Getting Started 7

• System Requirements
• How it works
• How can I access SAM?
• Change Password
• Group Admin

See all 7 articles

SAM Settings and Management 23

• Configure Company Settings
• Change Company Logo
• Pre-Registration URL
• myINTERACT wall and password protection
• Add/Edit Contacts

See all 23 articles

myINTERACT 29

• Dashboard
• Connections
• Different ways to invite Contacts
• Invite a Connection
• Registration Asset

See all 29 articles

myINTERACT Events 32

• Enable Events
• Add/Edit Event
• Event Overview
• Event Details
• Set Event Location

See all 32 articles

nextINTERACT 26

• Dashboard
• Add/Edit Users
• Assign a User to a Team
• Unassign a User from a Team
• Assign Contacts to a User

See all 26 articles

Reports 42

• myINTERACT Reports
• nextINTERACT Reports
• Filter out users from reports and dashboards
• Filter out connections from reports and dashboards
• My Events Reports

See all 42 articles

Sample Tracker 7

• Sample Tracker
• Add/Edit Sample Categories
• Remove Sample Categories
• Add/Edit Samples
• Remove Samples

See all 7 articles

Dynamic Feeds 12

• What are Dynamic Feeds?
• Add a Dynamic Feed
• Dynamic Feeds - Attribute Groups
• Update Attribute Groups in Dynamic Feeds
• Dynamic Feeds - Asset Libraries

See all 12 articles

Troubleshooting 10

• Registration asset doesn't show any of the correct teams
• Error message: Failed to import Contacts from CSV file
• I forgot my password to SAM
• No material is appearing on the device
• How many characters are supported for the myINTERACT tile title and description?

See all 10 articles

Asset creation with Asset Packager 6

• Download Asset Packager (AP)
• PDF asset creation with AP
• Reference Library asset creation with AP
• HTML asset creation with AP
• Video asset creation with AP

See all 6 articles

Troubleshooting 1

• Oomph Asset Packager Issue

Getting started 4

• What is inControl?
• System Requirements
• inControl Release Notes
• Download inCONTROL app

User Guide 5

• Connect nextINTERACT or myINTERACT with a monitor or TV
• Connect inControl and nextINTERACT/myINTERACT
• Access Assets remotely
• Swipe between slides
• Laser Pointer

Troubleshooting 4

• I can see my connected device, but when I tap on it, nothing seems to happen
• Some of my assets don't appear in inControl
• Disable device screen lock
• I have connected inControl to myINTERACT and I know I have PDF based assets but can't see them in inControl

General 6

• Specifications for Shelf Icons and Tile Images
• What tool should I use to develop/design an Asset?
• Supported Asset Types and Features
• Recommended Asset file size
• Sideload Assets

See all 6 articles

PDF assets 7

• Introduction to PDF Assets
• Create a PDF Asset
• PDF Colour Correction
• Specify PDF name in status bar
• Convert double-sided pages to single pages

See all 7 articles

HTML assets 39

• Introduction to HTML Assets
• Introduction to HTML: SmartForms
• Introduction to HTML: Dynamic Feeds
• Introduction to HTML: Redirect Assets
• Create a HTML Asset

See all 39 articles

Video assets 3

• Introduction to Video Assets
• Create a Video Asset
• Supported video format and video optimisation

Reference Library assets 2

• Introduction to Reference Library
• Create a Reference Library Asset

Audio Library assets 1

• Introduction to Audio Library Assets

SmartPDF assets 24

• Introduction to SmartPDF
• Create a SmartPDF Asset
• Download SmartPDF tags reference Asset
• Prerequisites and recommended tools
• Setting up an organised folder structure

See all 24 articles

SmartDeck assets 4

• Introduction to SmartDeck Assets
• Create a SmartDeck Asset
• Navigation in SmartDeck Assets
• Common Issue with creating and displaying a Smart Deck

Calendar assets 2

• Introduction to Calendar Assets
• Create a Calendar Asset

Tool Box asset 2

• Introduction to Tool Box
• Tag Set Names

Audio Reference Library assets 2

• Introduction to Audio Reference Library
• Create an Audio Reference Library Asset

3D assets 3

• Introduction to 3D Model Assets
• Create a 3D Model Asset
• How do I implement 3D Models in an Asset?

Oomph Assets 3

• Introduction to Oomph
• Create an Oomph Asset
• I want to link from an Oomph Asset to the nextINTERACT resources section

Skin Creation 10

• Skin art files
• Skin login Screen
• Skin shelf background
• Skin top bar background theme
• Skin top bar company logo

See all 10 articles

Troubleshooting 2

• SmartPDF nipopup:// pop-up images display unclear and blurry
• Are iBooks/epub files supported on myINTERACT and nextINTERACT

Deep-Linking Assets 1

• Configure deep-linking to an asset

Personal Information Requests 2

• GDPR
• Personal Information Requests

Policies 1

• End User Licence Agreements and Privacy Policies