Skip to main content
INTERACT Technology
Home
Knowledge base
Submit a ticket
Login
Sign up
Home
Knowledge base
All
Articles
Recent Searches
Clear all
No recent searches
Popular Articles
Articles
View all
Topics
View all
Tickets
View all
Sorry! nothing found for
Knowledge base
General Information (3)
Updates and Import Notifications
About (1)
About us
Personal Information Requests (2)
GDPR
Personal Information Requests
Policies (1)
End User Licence Agreements and Privacy Policies
myINTERACT (6)
Welcome! (4)
Download myINTERACT
Register
Change password
View all 4
General tips and tricks! (22)
Login
User Guides
Close an Asset
View all 22
Event help! (9)
Enter an Access Code for an Event
Event Wall
Event Invitations
View all 9
Smart Library help! (5)
Search for a title in a Smart Library
Using Tags to search in Smart Library
Using the Filter in Smart Library
View all 5
Troubleshooting (9)
I forgot my password
Firewalls on Hospital Networks
Force Close of App
View all 9
Error messages (3)
Error message: Invalid or expired login
Error Message: Login failed. This account is currently locked. Please reset your password.
Error message: Invalid Old Password! Existing password supplied is incorrect!
SAM (6)
Getting Started (7)
System Requirements
How it works
How can I access SAM?
View all 7
SAM Settings and Management (16)
Configure Company Settings
Discoverable Connections
Change Company Logo
View all 16
myINTERACT (46)
Dashboard
Different ways to invite Contacts
Pre-Registration URL
View all 46
myINTERACT Events (38)
Enable Events
Add a new Attendee
Select Attendees from existing Contacts
View all 38
Reports (40)
myINTERACT Reports
Filter out users from reports and dashboards
Filter out connections from reports and dashboards
View all 40
Troubleshooting (8)
Registration asset doesn't show any of the correct teams
Error message: Failed to import Contacts from CSV file
I forgot my password to SAM
View all 8
Asset Packager (1)
Asset creation (5)
Download Asset Packager (AP)
PDF asset creation with AP
Reference Library asset creation with AP
View all 5
Content creation (11)
General (5)
Specifications for Tile Images
What tool should I use to develop/design an Asset?
Supported Asset Types and Features
View all 5
PDF assets (7)
Introduction to PDF Assets
Create a PDF Asset
PDF Colour Correction
View all 7
HTML assets (37)
Introduction to HTML Assets
Introduction to HTML: SmartForms
Introduction to HTML: Dynamic Feeds
View all 37
Video assets (3)
Introduction to Video Assets
Create a Video Asset
Supported video format and video optimisation
SmartPDF assets (24)
Introduction to SmartPDF
Create a SmartPDF Asset
Download SmartPDF tags reference Asset
View all 24
SmartDeck assets (4)
Introduction to SmartDeck Assets
Create a SmartDeck Asset
Navigation in SmartDeck Assets
View all 4
Calendar assets (2)
Introduction to Calendar Assets
Create a Calendar Asset
Asset Selector asset (2)
Introduction to Asset Selector
Tag Set Names
Smart Library Assets (1)
Introduction to Smart Library
Troubleshooting (2)
SmartPDF nipopup:// pop-up images display unclear and blurry
Are iBooks/epub files supported on myINTERACT and nextINTERACT
Deep-Linking Assets (1)
Configure deep-linking to an asset
medCompanion (1)
Getting started (1)
System Requirements