• iPhone, iPad devices: iOS 13 and14 (iPad Pro models are supported as well)
  • Android devices: 4.4+ KitKat, 5.0+ Lollipop, 6.0+ Marshmallow, 7.0+ Nougat, 8.0+ Oreo and 9.0+ Pie.
  • Desktop: Internet Explorer 11+ on Windows 10, Google Chrome 38+, Mozilla Firefox 33+, Safari 5+

If the device you are using is quite old and outdated then the access to the myINTERACT application version will only allow you to download the highest version of the application compatible for your device. This means you will be unable to download the latest version of myINTERACT due to your devices hardware and version. 

See the below screenshot of an installation of an myINTERACT on an iPad 1 only allowing the maximum version of 4.4.0 myINTERACT to be installed which is the highest/most recent version that an iPad 1 can install.