Registration asset doesn't show any of the correct teams

Modified on Fri, 23 Nov 2018 at 03:48 PM

In the scenario where the registration asset does not display any teams or displays incorrect teams, the culprit for this is due to:


1. The Team is not configured as a public team


AND


2. The registration asset is not configured at all


See below screenshot of how the registration asset should be configured by your Account Manager.

For a team to show in the registration asset the team needs to be:

1) Public

2) [Used by Registration Asset] needs to be enabled, as shown in the picture below:



1. Click [myINTERACT]

2. Click [My Distribution]

3. Click [By Team]

4. Select your team

5. Click [Edit]

6. Set [Public]

7. Set [Used by Registration Asset?]

8. Click [Save]





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